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5 Dysfunctions of a Team

Teamwork is the ultimate competitive advantage, because it is so powerful and rare.  A high-functioning team can achieve its potential, resulting in a more productive organisation.    Good teamwork is reflected in better service delivery, better productivity, better results.   Good teamworks also extends outside of the workplace.  It has a profound impact on the lives of family members and friends.

The Five Dysfunctions of a Team Workshop (based on the internationally acclaimed book by Patrick Lencioni) is an interactive workshop that will leverage your team's strengths and build a cohesive team focused on results.  We facilitate this workshop for teams and team leaders seeking to optimize the skills and talents of staff, weaving those strengths into a single, cohesive, constructive entity: Your Team.

The model focuses on 5 distinct areas of interdependent work:

  • Building TRUST
  • Surfacing constructive CONFLICT
  • Creating COMMITMENT
  • Achieving peer-to-peer ACCOUNTABILITY
  • Focusing on RESULTS
Dysfunction #1: Absence of Trust

The fear of being vulnerable with team members prevents the building of trust within the team.

Dysfunction #2: Fear of Conflict

The desire to preserve artificial harmony stifles the occurrence of productive ideological conflict.

Dysfunction #3: Lack of Commitment

The lack of clarity or buy-in prevents team members from making decisions they will stick to.

Dysfunction #4: Avoidance of Accountability

The need to avoid interpersonal discomfort prevents team members from holding one another accountable.

Dysfunction #5: Inattention to Results

The pursuit of individual goals and personal status erodes the focus on collective success.

Characteristics of High Performing Teams

Teams willing to address the five dysfunctions can experience the following benefits. High performing, cohesive teams:

  • Are comfortable asking for help, admitting mistakes and limitations and take risks offering feedback
  • Tap into one another's skills and experiences
  • Avoid wasting time talking about the wrong issues and revisiting the same topics over and over again because of lack of buy-in
  • Make higher quality decisions and accomplish more in less time and fewer resources
  • Put critical topics on the table and have lively meetings
  • Align the team around common objectives
  • Retain star employees


We offer two types of workshop:

Team workshop :  two-day workshop | one-day workshop | half-day workshop

Team Leader workshop : one-day workshop | half-day workshop

Outdoor learning : we have  also wrapped the 5 Dysfunctions model into an outdoor based program, aligning the 5 Dysfunctions model to activities - deep, practical learning.

Contact us for more information on how we can customise  these  workshops to suit your needs

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